Privacy Policy

Updated: 31 January 2025

1. Introduction

This Privacy Policy explains how Moni Le, run by Bich Tram Le as a sole trader, collects, uses, and protects your personal data when you visit coachmonile.com or use our services.

2. Data We Collect

We collect the following personal data:

  • Name and email when signing up for newsletters, free resources, workshops or coaching services. This data is held in MailerLite.
  • We collect website usage data through Google Analytics. I may collect your IP address and information regarding your location and pages accessed.
  • Transactional Data: When you make a payment via Stripe or bank transfer, we collect:
    • Name and email (for invoicing and receipts).
    • Billing address (required for tax and legal purposes).
    • Payment method type (e.g., credit card, bank transfer).
    • Transaction details (amount, currency, date, payment status).

We do not store or process full payment card details—these are securely handled by Stripe (a secure third-party payment provider) or your bank.

3. How We Use Your Data

We use your data to:

  • Provide coaching services and respond to inquiries.
  • Send newsletters, resources and promotional materials (only if you opt-in).
  • Analyse our web traffic to improve our website and services. This analysis is about general trends rather than you as an individual, and your IP address is encoded and not visible to me.
  • Process payments and send payment confirmations, invoices, and receipts.
  • Comply with legal and financial obligations (tax and accounting requirements).
4. Legal Basis for Processing

We process your data based on:

  • Your consent (when signing up for our newsletter, resources and workshops).
  • Contractual necessity (when booking a coaching service).
  • Legitimate interest (for business analytics and service improvements).
5. Data Sharing

Under no circumstances is your data ever sold or rented to a third party. I may share your data in the following circumstances:

  • Service providers (email marketing platforms – Mailer Lite, payment processors-Stripe) to fulfill our services.
  • Payment Processors: Payments are processed securely by Stripe (for card payments) or your bank (for direct transfers). We do not store full payment card details.
  • Legal Compliance: We may disclose transaction data if required by law, tax authorities, or financial regulations.
6. Data Retention

We retain your data only as long as necessary for the purposes stated. You can request data deletion at any time.

I am required under Hungarian tax law to keep your basic personal data (name, address, contact details) for a minimum of 8 years. After this point your information will be kept until you notify me otherwise; you have the right to be forgotten so contact me if you would like your data to be destroyed.

7. Your Rights

Under GDPR (read more here), you have rights to access, correct, or delete your data. If you want to exercise any of these rights, please email me at contact@coachmonile.com.

8. Updates to This Policy

I may update this privacy policy from time to time by posting a new version on my website. You should check this page occasionally to ensure you are happy with any changes. I may also notify you of changes to our privacy policy by email, if you have elected to receive these.